Part of the Luxon Family
LuxonLink — Internal AI for Company Knowledge
LuxonLink. No searching. Just answers.
Turn your documents into a controlled, auditable system that gives employees instant answers — with full visibility into what’s working and what’s missing.
More than answers — LuxonLink shows you how your knowledge is used and where it needs improvement.
From documents to answers
LuxonLink connects your company’s documents and turns them into a system employees can query in plain English.
Instead of searching through folders, policies, and PDFs, employees get direct answers backed by source citations.
How LuxonLink works
Step 1: Ingest your documents
Upload PDFs, DOCX files, spreadsheets, and other internal content. LuxonLink processes and indexes your documents so they can be searched and answered against.
Step 2: Ask questions
Employees ask questions naturally without needing to know where information is stored. LuxonLink finds the relevant content across your indexed documents.
Step 3: Get cited answers
Responses are grounded in your documents, with citations showing exactly where the answer came from. Every answer is verifiable and traceable to the source.
See It In Action
Screenshots and examples of LuxonLink features
Citation Click → PDF Page
Clickable Citations
Click any citation to jump directly to the source document and exact page. Every answer is verifiable.
Admin Panel
Admin & Branding
Control user access, manage departments, upload documents, and customize branding from one admin panel.
Usage Analytics
Analytics & Export
See top questions, usage by department, and search patterns. Export audit logs to CSV for compliance reporting.
Screenshots will be added as the product matures. Contact us for a live demo with your documents.
Trust & Security
Built for businesses that take data security seriously
☁️ Fully Managed by xillix
Secure SaaS with no installation required:
- Hosted and maintained by xillix
- Enterprise-grade security and uptime
- Automatic updates and maintenance
- Access via secure web interface
Your documents are encrypted, isolated, and never used for training.
🔐 Department Isolation
Fine-grained access control:
- HR employees see only HR documents
- IT sees only IT documentation
- Sales sees sales playbooks and product info
- Admins control who sees what
Role-based permissions enforce your organizational structure.
📝 Audit-Friendly Citations
Full traceability for compliance:
- Every answer is logged with timestamp
- Source documents and page numbers recorded
- User identity tracked (for internal deployments)
- Export logs for compliance audits
Perfect for regulated industries that need documentation.
🚫 No Training on Your Data
Your intellectual property stays yours:
- We never use your docs to train AI models
- Your data is encrypted and isolated per customer
- Full data portability—export anytime
- Delete your data completely on request
This isn't a promise—it's how our system is architected.
Not just answers — a system that improves over time
Most AI tools give answers. LuxonLink shows you what your company doesn’t know.
Every interaction is tracked, helping you understand what employees are asking, where answers are unclear, and which questions go unanswered. This creates a continuous improvement loop for your documentation.
What employees are asking
See the actual questions your team is asking. Discover what topics come up most and where your documentation needs to be stronger.
Where answers are unclear
Identify responses that receive negative feedback or low-confidence scores so you can improve the underlying documentation.
Which questions go unanswered
Surface gaps in your knowledge base before they become recurring problems. Fix documentation proactively instead of reacting to repeated questions.
Full visibility into usage
LuxonLink tracks how your system is used so you can improve it over time.
📊 Questions and activity
See questions asked by employees, timestamps, and usage patterns across your organization.
📄 Source documents used
Track which documents are driving the most answers so you know what your team relies on most.
📈 Response performance
Understand how well your system is performing and where responses may need tuning or documentation updates.
This gives leadership and administrators a clear view into how knowledge flows across the organization.
Identify gaps in your documentation
LuxonLink captures feedback and detects when answers are incomplete or missing.
👍 User feedback
Employees can rate responses with thumbs up or down. Feedback is tracked so you know which answers are trusted and which need improvement.
🔍 Unanswered questions
Detect when LuxonLink cannot find a strong answer in your documents — a signal that documentation is missing or incomplete.
📋 Missing policies
Identify topics employees are asking about that have no clear source document. Fix documentation proactively instead of reacting to repeated questions.
Reporting and exportable data
All interactions can be exported and reviewed for analysis, auditing, or improvement.
📝 Full question and answer logs
Every question and response is logged with timestamps, user context, and the source documents used to generate each answer.
📤 CSV export
Export all interaction data to CSV for deeper analysis, compliance review, or sharing with leadership.
📧 Scheduled reporting
Set up automated reports delivered by email on a schedule that works for your team. Available as an add-on.
Control how your system behaves
Administrators have full control over how LuxonLink processes and returns information.
⚙️ Model and response tuning
Select the underlying model and adjust response behavior to match your organization’s tone, depth, and accuracy preferences.
🎯 Ranking and keyword weighting
Prioritize approved content and boost key policies so the most important information surfaces first.
📄 Document parsing controls
Configure OCR for scanned documents, table extraction settings, and content filtering to ensure accurate ingestion of complex files.
🔄 Reindexing and version updates
When documents change, administrators can trigger reindexing to keep answers aligned with the latest approved content.
Built for real business environments
LuxonLink is deployed per department or use case when needed.
🔒 Data stays isolated between teams
Each department runs from its own controlled knowledge base. HR content does not mix with IT runbooks, and sales material stays separate from compliance documentation.
🏢 Separate instances for sensitive teams
When stricter separation is required, departments can be deployed as independent instances — each with its own documents, access controls, and reporting.
☁️ Fully managed by xillix
No software to install, no servers to manage. xillix handles hosting, updates, and maintenance so your team can focus on using the system, not running it.
Multi-department pricing is available for organizations scaling across teams. Contact us to discuss your structure.
Business impact
LuxonLink reduces time spent searching, improves consistency, and gives organizations visibility into their knowledge systems.
⏱️ Faster answers for employees
Employees get direct answers from approved documents instead of spending time searching through folders, inboxes, and shared drives.
📉 Fewer repeated questions
HR, IT, and operations teams spend less time fielding the same questions when employees can self-serve from an accurate, up-to-date knowledge system.
✅ More consistent information
Responses stay grounded in approved content, reducing conflicting answers across teams and improving trust in internal guidance.
🔍 Clear insight into documentation gaps
Usage data and feedback reveal where your documentation is weak or missing so you can improve it before it becomes a recurring problem.
Pricing
See plans and details for this product.
Includes 5 GB of storage. Additional storage available in 5 GB increments for $50/month per block. Blocks are stackable with no limit.
Monthly plans renew automatically and can be canceled any time before the next billing cycle. Annual plans renew automatically and must be canceled at least 30 days before renewal.
Try the Live Demo
Experience LuxonLink in a safe sandbox with sample documents.
Compare LuxonLink
See how LuxonLink stacks up against common alternatives.
LuxonLink vs Confluence
Instant answers with governance versus documentation-only workflows.
Read comparisonSee how LuxonLink works with your data
Schedule a demo to see how LuxonLink can turn your company's documents into a structured, measurable knowledge system.
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