Product lineup

RAG-native agents for customers and employees.

Every Xillix agent runs on the same retrieval-augmented knowledge layer. That means answers come from your content with traceable sources, not black-box guesses.

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Company RAGbots

Agents that answer from your documents.

Plug in policies, SOPs, training decks, product docs, and more. Your RAGbot retrieves the right passages and uses them to answer—with citations so humans can verify quickly.

Support RAGbot

Offload repetitive Tier-1 tickets: shipping, returns, warranties, order status, troubleshooting, and more.

Help center ingestion Ticket deflection Escalation workflows
  • Connect docs from tools you already use.
  • Show friendly, on-brand answers with source links.
  • Escalate edge cases to humans with full conversation context.

Operations & SOP RAGbot

Internal assistant for procedures: "how do I close the store?", "what's our refund policy for X?", "who approves Y?".

Store / team procedures Step-by-step guides Policy changes
  • Serve one consistent source of truth to every location.
  • Highlight recent changes so staff don't rely on old PDFs.
  • Log unknown questions so you can improve documentation.
Website & web chat

Agents that live on your public site.

Help visitors understand products, policies, and fit—then hand warm leads to your sales or support team.

Sales & Pre-Sales Agent

Embedded on landing pages, this agent answers "Will this work for me?" questions and guides visitors to the right SKU, plan, or contact.

  • Qualify visitors with a few targeted questions.
  • Capture contact info and sync to your CRM.
  • Offer tailored recommendations based on your catalog.

Customer Self-Service Agent

A friendlier, smarter FAQ that pulls from your docs and shows sources.

  • 24/7 coverage for common support questions.
  • Reduce tickets while improving customer experience.
  • Export conversations to refine your help center.
Internal copilots

Assistants for your team chat & tools.

Bring the same knowledge layer into Slack/Teams or a simple internal app so your team can ask questions in natural language.

Onboarding Assistant

For new hires: how the tools work, who to ask, and what the first weeks look like.

  • Answers based on your onboarding docs.
  • Links directly to forms and checklists.
  • Encourages best-practice workflows from day one.

IT & HR Copilots

Reduce repetitive "how do I reset my password?" and "what's our PTO policy?" questions.

  • Help staff self-serve on common requests.
  • Route exceptions to the right humans.
  • Log trends so you can improve processes.

👉 Want to mix and match surfaces? Check out pricing or tell us your stack and we'll recommend a rollout.